Privacy Policy

At PIVARO, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We may collect the following information:

  • Name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Payment information (processed securely through our payment providers)
  • Order history
  • IP address and browser information
  • Website usage and browsing behaviour through cookies and analytics tools

How We Use Your Information

Your information is used to:

  • Process and deliver your orders.
  • Provide customer support.
  • Manage your account.
  • Improve our website and services.
  • Prevent fraud and enhance website security.
  • Send order updates and service communications.
  • Send promotional emails where you have given your consent.

Payment Security

PIVARO does not store your payment card details. Payments are securely processed by trusted third-party payment providers using industry-standard encryption technologies.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, analyse website traffic, and help us improve our services. You can manage or disable cookies through your browser settings at any time.

Sharing Your Information

We never sell your personal information. We only share your information when necessary with trusted third parties, including:

  • Payment service providers.
  • Delivery and courier companies.
  • Website hosting providers.
  • Analytics and marketing service providers.
  • Government authorities where required by law.

Data Security

We use appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

Your Rights

Under UK data protection laws, you have the right to:

  • Request access to your personal data.
  • Request correction of inaccurate information.
  • Request deletion of your personal data where applicable.
  • Object to or restrict certain processing activities.
  • Withdraw consent for marketing communications at any time.
  • Request a copy of the personal information we hold about you.

Data Retention

We retain personal information only for as long as necessary to fulfil legal, accounting, tax, and business requirements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page with the latest revision date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us through our Contact Us page.

Last Updated: 30 June 2026